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Contact Us

Address

Suite 414

89 High Street South

Kew VIC 3101

 

Phone

1300 414 330

 

Email

info@obansolutions.com.au

Online Enquiry

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Oban provides a solution for the reliable and secure transport of messages of any type.

Smartphone App


 

Pairing our platform with a truly innovative mobile experience, Oban allows the Member to interact and engage in real-time with their Fund.

 

Members can perform any operation that would typically be done via a dedicated Member Portal, however, they have the freedom of mobility.  From checking their account balance, downloading a statement, updating their address through to benefit projections, everything is accessible.  Furthermore, they can interact with both pension and accumulation accounts.  This is particularly useful for Members in the Transition-to-Retirement phase.

 

The Smartphone App brings together data from a number of siloed systems in addition to the Fund Registry, including:

  • Trading Platforms (check their share portfolio)
  • Insurance Platforms (check on the status of an insurance claim)
  • Banking Platforms (get bank account balances)
  • Contact Centre (view a history of calls made to a Contact Centre)
  • Document Management (download a member statement) 
  • Government (find any lost super, validate TFN)

 

For the first time, Members can access all relevant data pertaining to them via a single Smartphone App.  Additionally, it encourages a self-service paradigm, thus reducing the administration burden on the Fund administrator or Contact Centre operator.  Funds can also communicate more efficiently and effectively with their Members, ultimately leading to a higher level of member engagement.

A variety of mobile platforms are supported, specifically:

  • iOS
  • Android
  • Windows