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The Smartphone application for superannuation was developed as a way of engaging members so that they can interact with their Fund anytime anywhere.
They can perform any operation that would typically be done via a dedicated member web portal, however, they have the freedom of mobility. From checking their account balance, downloading a statement, updating their address through to benefit projections, everything is accessible.
Members can interact with pension accounts in addition to accumulation accounts. This is particularly useful if a member is in the Transition to Retirement phase.
The smartphone brings together data from a number of siloed systems in addition to the Fund registry, for example:
For the first time, members can access all relevant data pertaining to them via a single smartphone app. Additionally, it encourages a self-service paradigm, thus reducing the administration burden on the Fund administrator or call centre operator.
Funds can communicate more efficiently and effectively with their members, ultimately leading to a higher level of member engagement.
A variety of mobile platforms are supported, specifically: