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Address

Suite 414

89 High Street South

Kew VIC 3101

 

Phone

+61 3 9044 1700

 

Fax

+61 3 9044 1799

 

Email

info@obansolutions.com.au

Online Enquiry

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Oban provides a solution for the reliable and secure transport of messages of any type.

Smartphone


 

Pairing our platform with a truly innovative mobile experience, Oban is able to allow the member to interact and engage in real-time with their Fund.

 

Members can perform any operation that would typically be done via a dedicated member portal, however, they have the freedom of mobility.  From checking their account balance, downloading a statement, updating their address through to benefit projections, everything is accessible.

Futhermore, they can interact with both pension and accumulation accounts.  This is particularly useful for members in the Transition-to-Retirement phase.

The smartphone brings together data from a number of siloed systems in addition to the Fund registry, including:

  • Trading platforms (check their share portfolio)
  • Insurance platforms (check on the status of an insurance claim)
  • Banking platforms (get bank account balances)
  • Call centre (view a history of calls made to a call centre)
  • Document management (download a member statement) 
  • Government (find any lost super, validate TFN)

For the first time, members can access all relevant data pertaining to them via a single smartphone app.  Additionally, it encourages a self-service paradigm, thus reducing the administration burden on the Fund administrator or call centre operator.

Funds can communicate more efficiently and effectively with their members, ultimately leading to a higher level of member engagement.

A variety of mobile platforms are supported, specifically:

  • iOS
  • Android
  • Windows